Gregg Matthew, USA.
| Technology Excellence GIPL deploys state-of-the-art IP-based voice and data equipment that rides on a strategic, scalable platform. The infrastructure is built on standards-based compliant equipment provided by industry leaders. The multiple carrier platforms gives us one of the world's largest Wide Area Networks (WAN) between the US and India. GIPL is fully equipped with cutting edge hardware and software, self-generated power facilities, and secure back-up/ recovery capabilities. GIPL has one of the best IP-based Call Center deployments, on cutting-edge configuration. The platform is highly scalable and reliable, with the ability to reconfigure or add agent desktops instantly. At GIPL, We employ technology with 100 % redundancy backup for critical situation. We also upgrade our technology to keep pace with market needs. Our hardware and software can easily expand to address customer delivery needs.
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