Service Agreement ...

This agreement ("Agreement") is between OpenTone Communications, LLC, THE SERVICE PROVIDER ("we," "us" or "Open Tone Communications, LLC") and the USER ("you," "user" or "Customer") of OpenTone Communications, LLC enhanced Consumer communications services ("Service"). This Agreement governs both the Service and any devices, such as an OpenTone Communications, LLC Phone Adapter or any other IP connection device ("Device" or "Equipment"), WHICH WILL BE UTILIZED in conjunction with the Service.

• Service Distinction. The User acknowledges and understands that the Service is not a telephone service. Important distinctions exist between telephone service and the enhanced Service offering provided by Open Tone Communications, LLC. The Service is subject to different regulatory treatment than phone service.
• Term. Service is offered on a monthly basis for a PERIOD which begins on the Service Start Date and ends on the day before the same DAY OF the following month. Except the Freedom Plan with DSL connection which is offered as a one year Term.
• a Order Date. It is the day that User’s application is processed and received an order confirmation email from Open Tone Communications, LLC.
• a Automatic Renewal. Failure to perform the preceding clause, this Agreement SHALL be automatically renewed, without further notice from the SERVICE PROVIDER, after the end of the monthly term.
• Pre-Termination of Service. It is hereby understood that all Services are on a full monthly service except the Freedom Plan with DSL connection which is offered wit a 1 year term. However, the USER may opt to terminate the Service prior to the end of a monthly term subject to the following:
• If the User terminates the service within three months after the Service Start Date, a disconnection fee of $100 per voice line will be charged. The disconnection fee shall become due and payable immediately upon termination and will be billed directly to the User’s credit card;
• If the User terminates the service after three(3) months of continued use, NO disconnection fee will be charged except users of Freedom Plan with DSL connection; Users of Freedom Plan with DSL connection will be charged the amount of the remainder of the 1 Year term.
• Residential or corporate users may wish terminate the service by notifying Open Tone Communications, LLC in writing ten(10) days prior to the next billing day. Said cancellation will become effective on the next billing date.
• Charges relative to the termination or cancellation of Service:
• You will have access to an account management online feature for easy handling of many convenient features!
• The bill for the full month;
• Unbilled charges; and
• A disconnection fee which all becomes due and payable at the time of termination.
• Termination of Service by Open Tone Communications, LLC Open Tone Communications, LLC may terminate the Service :
• at its own discretion without a stated reason; or
• for any of the following reasons:
• When it is determined that false information was used for sign-up;
• When there was undue delay in payment or no payment;
• When User interferes with the operations of the service;